Every time I hear someone complain about the DMV, USPS, etc, I assume they're being difficult to the workers. Every experience I've had with these kind of government services, I read up ahead on what I need, organize my shit, and show up prepared with a smile.

When I do that you see a wave of relief over the worker and they return the smile and respect. You can basically extrapolate the verbal abuse they deal with all day long.

With my secret method(being nice and respectful), every USPS worker I've interacted with has either been very friendly, or neutral but relieved.

Leave our brave troops alone goddamnit, be nice to them.

I think a lot of middle-aged-and-older edgelords had so much media exposure to "dae le post office" and "dae le DMV" (especially the "going postal" brainworms that infested the late 90s) that they substituted the reality of using such services for the fantasy they brought in, expect it to happen, and are abrasive assholes to those workers just to make that fantasy feel more real.