https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/

  • Maoo [none/use name]
    ·
    9 months ago

    I bet they will put an agreement page before it that says, "this chatbot will say random things always confirm with a real representative" and then hope it's enough.