There's no way in hell that data isn't encrypted. That'd be very poor handling of data, and probably illegal in most places, at least the EU. Just because data is on a server doesn't mean you access it with access to the server. Sure, the videos and stuff are probably raw, but any PII is almost certainly encrypted, or it should be if it isn't.
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Sure, you have to store data with some locality so round trip times aren't horrible. It doesn't mean anyone has access to it or control over it.
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There's no way in hell that data isn't encrypted. That'd be very poor handling of data, and probably illegal in most places, at least the EU. Just because data is on a server doesn't mean you access it with access to the server. Sure, the videos and stuff are probably raw, but any PII is almost certainly encrypted, or it should be if it isn't.