I had friends who worked for Anthem and apparently, even in support roles that have nothing to do with claims, they have a ranking for every customer that they show employees that says exactly how much bullshit you'll put up with. Like it says "This person will endure" (mark) vs "This person active fights".
The point is, ALWAYS fight your insurance company. ALWAYS keep pushing. Even when you think you're in the wrong, embrace your inner Karen, because they're tracking how much they can fuck with you.
I also had Anthem at one point, and I kept pressing a few times even after second opinion said "no" and eventually had my claim paid. They tried to shake my wife for a year and a half on 20k procedure, just by saying "nobody knows" then not following up, but eventually we pressed until it was covered. Try and waste as much of their time as possible.
None of this is a direct reply to you, I'm sure you pressed, but I'm just sharing under you because this can be the direct-experience thread.
i understand i know it isnt directed at me but yeah i pressed for over 6 months while having a wound vac on my leg and relearning to walk but at some point i was just like, eh, whats another unpaid medical bill in america and in my state they cannot garnish wages nor do i have any assets so.... i did my part to bring down the for profit medical system to the tune of about $70k in medical debt that they eventually could not collect on and has fallen out of the statutory time to collect
I had friends who worked for Anthem and apparently, even in support roles that have nothing to do with claims, they have a ranking for every customer that they show employees that says exactly how much bullshit you'll put up with. Like it says "This person will endure" (mark) vs "This person active fights".
The point is, ALWAYS fight your insurance company. ALWAYS keep pushing. Even when you think you're in the wrong, embrace your inner Karen, because they're tracking how much they can fuck with you.
I also had Anthem at one point, and I kept pressing a few times even after second opinion said "no" and eventually had my claim paid. They tried to shake my wife for a year and a half on 20k procedure, just by saying "nobody knows" then not following up, but eventually we pressed until it was covered. Try and waste as much of their time as possible.
None of this is a direct reply to you, I'm sure you pressed, but I'm just sharing under you because this can be the direct-experience thread.
i understand i know it isnt directed at me but yeah i pressed for over 6 months while having a wound vac on my leg and relearning to walk but at some point i was just like, eh, whats another unpaid medical bill in america and in my state they cannot garnish wages nor do i have any assets so.... i did my part to bring down the for profit medical system to the tune of about $70k in medical debt that they eventually could not collect on and has fallen out of the statutory time to collect