Silly fluff piece.
Self-check out is there by customer demand. People suck to interact with, even underpaid, underappreciated people who are being asked to stand all day and deal with shitty customers.
Shareholders were promised other savings on pure speculation, and didn't get it.
Yes, CEOs and shareholders, you get to pay for the machine, then pay someone to maintain it, and pay someone to watch it, and pay someone to help me when I can't work it.
In return, you get one more day of staying in business.
Suck it up, buttercup. Self checkout is here to stay.
I’ve seen several of these articles over the past few months. Someone is pushing hard to make self checkout seem bad. If it wasn’t for self checkout I’d absolutely hate the grocery store. Lines fucking suck. Self checkout is a more efficient line because it usually feeds many machines, rather than being 1-1. Not only that but I can do self checkout in about half the time it takes any normal cashier to check me out. I know exactly the stuff I picked up, exactly the way I want it in bags, and exactly the order I need to do things in.
But you get lines with self checkout. Longer often because customers are slower than clerks.
you get shorter lines with self-checkout. 2 cashiers can checkout 2 people at a time, while 2 self-checkout attendants can oversee a dozen checkout stations
bad article written by inept radlib PMC karen. this reads like it could have been written by any short-fused, airheaded american who yells at the self-checkout attendant bc they dont understand technology. they blame the machine or the employees for something 90%+ of the customers are able to figure out. this vocal minority of abusive customers should be shot and their small businesses should be redistributed to their employees who also suffer their entitled tantrums
the real reason this article was written is this line:
retailers utilising self-checkout technology have loss rates more than twice the industry average
its easier to steal when using these machines. and even tho retailers are probably saving money by hiring less employees despite increased shrinkage, they hate that people are getting stuff for free. they hate that app slaves and other downtrodden workers can get their ketchup for free instead of working 15 minutes to be able to afford sugared tomato paste.
these machines are easy to use. nobody but the most inept (who are also wealthy and have a sociopathic sense of entitlement) complain abt this. and dont try to claim its harder for ppl with disabilities, bc its not. its easier for ppl w disabilities bc there are less ppl in the cashier lines
I don't mind self checkout. I like that it's usually one line that feeds into all the machines instead of one line per machine.
I'm really not a fan of groceries that have one line per register. I don't want to eyeball 10 registers and try to figure out which one is faster. I don't want to be stuck behind the guy arguing over the price. Just have one line that feeds into all the registers. Trader Joe's does it and it's fine. The self checkouts do it and it's fine.
I think some people see one big line going into many registers and think it's much slower than many small lines. Those people probably think the tall glass has more water in it, too.
Just have one line that feeds into all the registers. Trader Joe’s does it and it’s fine. The self checkouts do it and it’s fine.
Agree
