And how can this be improved ? Should "normies" be pushed into RTFM or ELI5 ?
This has to be a troll. They use Tails and do not know how to format an USB drive?
Fair point. An they managed to get their email delivered on that newsletter announce mailing list (Which I expected to be moderated). Not sure how that could happen.
It was always normalized, but recently there seems to be more backlash from maintainers.
I am indeed seeing this with increasing frequency. Just take a look at threads about the Lemmy devs for examples. An increasing number of people seem to feel entitled to be treated not just like customers but as also as stakeholders/PMs for software that was gifted to the community.
As for how to try to change this direction, I think ELI5 on what FLOSS is and how it is governed, as well as how to be a good member of the community, whether as a contributor or otherwise, is probably the way to go.