Unlimited* plans are always sold on the idea that a sizeable part of the user base aren't going to use an actual unlimited amount of the resource.
Unless there is a contract regarding a fee over a period of time, there isn't that much that users can do to compel a service to offer a service they no longer want to offer.
Oh no, a small number of my users are actually using my service the way I advertised it. Better change it
Unlimited* plans are always sold on the idea that a sizeable part of the user base aren’t going to use an actual unlimited amount of the resource.
Unless there is a contract regarding a fee over a period of time, there isn’t that much that users can do to compel a service to offer a service they no longer want to offer.
Absolutely! But I don't think that's the point of contention here. The problem is the "abuse" rhetoric, since it's not just incorrect but disingenuous to basically claim that the users did anything wrong here. They're imposing limits because they miscalculated how many heavy users they could handle.
Again, that's a completely reasonable move, but framing it as anything but a miscalculation on their part is just a dick move.
SELFHOST! No matter how good the deal is, no matter how free or expensive it is, you can not trust a cloud service to last as long as you need it.
"unlimited storage" was definitely a thing back in the day when the average high end user had a couple of TBs of data, but anyone using that now is just stupid. Full on stupid.
Average high end users can and do have hundreds of TBs now. Companies are entering into the PB ranges. I feel no sympathy for a company who is just now figuring this out. Yes it'd be nice to have unlimited storage as a user, but as a company there is no sense to the cost anymore, and they should have done this 8 years ago