Russia's diplomats were once a key part of President Putin's foreign policy strategy. But that has all changed.
In the years leading up to Russia's full-scale invasion of Ukraine, diplomats lost their authority, their role reduced to echoing the Kremlin's aggressive rhetoric.
BBC Russian asks former diplomats, as well as ex-Kremlin and White House insiders, how Russian diplomacy broke down.
Of course Russia should get special treatment! They were America's greatest foe in the Cold War!
The US not letting Russia into NATO might be their single greatest error. Ever.