My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!
ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.
i bought a couch at ikea once and when I inquired about delivery, they were like "scan this qr code". My phone at the time didn't have a built in QR reader and reception was trash so I told her my phone couldn't do that. She was even more taken aback and told me to go to a url, which was just task rabbit. The link wasn't working so I asked if she had anything else, she finally caved and was like "yeah, here" and we filled out the delivery info. It was cheaper and a day earlier, and was a guy and what seemed like his son in a box truck. I helped them carry the boxes up and tipped them 40 bucks.
Why couldn't i just fill out the "deliver here please" form first thing????
The other day I opened a yahoo news link and it automatically redirected to the app store and google was like "hey wanna enable the thing where we automatically install apps on your phone when you tap a link??" and I almost yelped out loud.