• bird@aussie.zone
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    edit-2
    1 year ago

    So, so many; I have spent far too long in hospitality.

    A relatively benign one: At a small coffeeshop. Found a quirky little hat behind the counter - a tweed fedora thing with a rakish orange feather in it. Full of youthful high spirits and caffeine, I proceeded to lark around the shop in the hat (yes I wish I still had that much energy), much to the amusement of my coworkers. A lady walks in, interrupting us. She'd left her hat.

    At a bar: A nonzero amount of customers buying a bottle of beer and then pouring it into the tip jar (edited to add: thinking it a glass for their beer). Some version of "how was I supposed to know?!", repeatedly. I don't know, maybe the fact it was covered in chalk pen, contained money, and was very, very ugly?

    At a pub: boomer getting very angry at me because he'd asked for a spiced rum and coke and I'd offered Sailor Jerry's (cheapest). Apparently that was a wussy drink. No, he clarified, a girly drink. He chose some other rum with coke. Yeah drink your sugar water old man.

  • BigMoe@lemmy.zip
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    1 year ago

    Many years ago Inworked at an Arby’s inside a food court. A man and woman came in, and she ordered a Jamocha shake while he got a free cup of water. They then went back into the mall.

    About 20 minutes later they come back and he complains about a fly in his water. The assistant manager (I was just a cashier) said sorry and gave him a new cup of water.

    “What are you going to do to make it up to me?” Seriously? It was free, we could give you 10 times what you paid and it’d still be $0. Plus, the fly probably came from you going out in the mall.They didn’t get their way so she asked for a refund on the shake and got that. Ridiculous if you ask me.

    • lacarsi@lemmy.ml
      hexagon
      ·
      edit-2
      1 year ago

      People need to be studied by NASA. Something similar has happened to me. The difference was that I needed to scan a client's document to insert it into the work system. Then I had to take a copy of the ID and attach it to the registration form. When he saw me taking the copy, he asked if I could take another one for him. As I was already doing it, I took the copy and gave it to him. After half an hour he came back swearing at me because, according to him, I'd handed him a copy of my ID that was dirty with poor water.

  • Juice [none/use name]
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    1 year ago

    Oh I have a good one. I worked at a paint store for like 15 years. One day, this guy drives up in a Mercedes, wearing a Burberry scarf, and asks me for "Black Marine Paint." We were a housepaint store so I told him we didn't have it, we didn't sell paint for boats, and what was he wanting to paint. He said he wanted to paint his front door, and the doors at Buckingham palace are painted with black marine paint, and did I know what he meant. I said I didn't know about the doors on Buckingham palace, and he indignantly says, "What?! It famous like the doors of the White House!" I told him I wasn't familiar with the doors of the white house either.

    But I start showing him some oil based paint and he seems happy with it. He's about to buy when he asks what he should do to strip the paint off of his door, since its latex and this new paint is oil. His eyes narrow and he skeptically asks me, "can you put latex over oil?" I said sure, if you use a primer. He gets real angry and, as two new customers walk in, screams, "You're a fucking idiot!" storms out and gets into his Mercedes which the two women had parked beside.

    They give me a look, I shrug and walk over to help them pick out colors. When they are done they go out to there car, but a minute later come back and ask me I I knew the guy, and to come outside.

    Someone, I presume the Burberry guy, had kicked in the door to their car, leaving a huge foot shaped dent. I assume he thought it was my car or something.

    I've definitely had bad experiences at that job, but that entitled freak stands out to in my memory years later

  • SassyGumsquatch@lemm.ee
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    1 year ago

    I teach outdoors for school groups in a nature area and a part of that process is a discovery hike. Its me, about 12 kids, and a parent chaperone and as we are walking through the woods we see a deer. All these kids, who were in 4th grade, were so excited! We very quietly watched it grazing around in this woods, not giving us any mind at all, when it sort of gets its antlers tangled in some vine and ends up pulling a dead tree down on top of it.

    The deer is now flailing under a whole ass tree that collapsed right on to it, and it clearly is suffering. It is making the worst kinds of noises and I have the parent keep the kids back as I approach this crazed stag. It clearly suffered head trauma and was bleeding. The worst part is that it was right on the path back and, due to the terrain, there was really no way to get around this deer without being close to it. After trying and failing to get the deer loose, I had the children all vlimb over the tree and we went back. To top it off they all immediately got on the bus to go home, so it was the last memory these kids had of the place.

    I ended up going back and putting the deer down. Absolutely traumatizing.

  • HeneryHawk@thelemmy.club
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    1 year ago

    I used to assemble products and when someone came in for a pickup we always asked for a receipt as it was the easiest way to find what belonged to them. If they didn't have it we'd just need to look it up on the computer, no big deal

    I was about 16 or 17 and guy comes in and says, "I'm here to pick up my X". I asked for the receipt. He instantly blew a gasket "I'm no thief, don't you dare accuse me of stealing, blah blah". When he settled down I said I only wanted it to find his item easier, which of course started him on another shouting rampage. I was the only one in the department and I remember him shouting a lot and then had his finger right in my face. It was my turn to lose it, I told him if he didn't get his finger out of my face and stop shouting I was going to kick seven shades of shite out of him. The commotion had caused other staff members to show up, then the manager came up. I told the manager I wasn't serving him, find someone else, theres more chance of me breaking his nose than me getting his shit. I explained what happened out in the back store and the manager said it was fine, I heard nothing more about it

    I had another customer lose it at me in the same place as he said good were faulty. I said no you broke it. He said it just happened. I laughed at him. He lost his mind. I didn't GAF when I was that age. Manager replaced his product FOC. I laughed at the manager about that too

  • Gaia [She/Her]@lemmygrad.ml
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    1 year ago

    I work at a sex store. Was showing guy products. Asked if he could fuck me. When I say no, asks if he can suck my dick. I'm a trans woman and I get a lot of this sort of thing.

    I also had a customer grab my breast after I checked him out at the gas station I worked at.

    Maybe it was the time a lady asked me to put in gloves to handle her change, or the time after that when the same lady dropped change on the ground next to her car and ordered me to pick it up for her (this would require me to walk in front of her vehicle).

    Maybe it was the time a woman my age walked up to me and asked if I was "one of those transgenders" and when I said yes she asked if I was "one of the angry ones".

    Idk

    Everything sucks

  • AOCapitulator [they/them, she/her]
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    1 year ago

    When I was a kid working at dominos a guy came in to make an order and wanted to pay with his card and when I asked him for the card number he like physically shrank away from me and became shifty and said “why do I have to give you that?!”

  • UlyssesT
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    edit-2
    2 months ago

    deleted by creator

    • Grimble [he/him,they/them]
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      edit-2
      1 year ago

      Question: Do kids who like kicking animals and watching gore tend to have good lives when they grow up?