I'm visiting my parents for the holidays and convinced them to let me switch them to Linux.
They use their computer for the typical basic stuff; email, YouTube, Word, Facebook, and occasionally printing/scanning.
I promised my mom that everything would look the same and work the same. I used Linux Mint and customized the theme to look like Windows 10. I even replaced the Mint "Start" button with the Windows logo.
So far they like it and everything runs great. Plus it's snappier now that Windows isn't hogging all the system resources.
Same. And also because it kept getting slower for no reason. The only support requests at the beginning were "how do I install this" --> app store, and "it won't boot" --> that took longer because they had turned off the computer during a system update - by holding down the power button. The last one warranted a sticky note on the screen "NEVER turn off the computer during an update".