I really don't understand why companies use these tactics. Makes me instantly hate them and leave their website/cancel purchase processes etc. never to return again unless it's absolutely completely unavoidable. Rather pay a bit more than dealing with scummy/scammy businesses.
Yeah but you are not the average customer. It is the same logic for spam (& chain) emails: so long as it works on a sufficient (even if small) number of people, it makes it worth their while. And then like every conflict situation ever, most people just put up with it and remain neutral. Hence, they continue to do it - b/c they can (get away with it).
I really don't understand why companies use these tactics. Makes me instantly hate them and leave their website/cancel purchase processes etc. never to return again unless it's absolutely completely unavoidable. Rather pay a bit more than dealing with scummy/scammy businesses.
Yeah but you are not the average customer. It is the same logic for spam (& chain) emails: so long as it works on a sufficient (even if small) number of people, it makes it worth their while. And then like every conflict situation ever, most people just put up with it and remain neutral. Hence, they continue to do it - b/c they can (get away with it).