I have been fighting with auspost literally for years. Finally just submitted a complaint to the ombudsman, sent the reference number to AusPost and my issue was miraculously fixed and I received two different apologies.
yup, that's ours. Oh we can't access teh driveway oh there's too much traffic oh it's an oh&s issue. yeah when your own staff deliver shit on top of other vendors, it's just one guy, that's a pile of horseshit. Final straw was them demanding proof my driveway is safe to access. Based on an 8 month old comment by one driver. Ombudsman can deal with them.
oooh they finally were stupid enough to parrot the line that "the driveway is unsafe to use".
Specifically in regards to traffic during access and egress.
I'm fairly certain both the council and vic roads are going to have something fairly expletive to say about that....
I have been fighting with auspost literally for years. Finally just submitted a complaint to the ombudsman, sent the reference number to AusPost and my issue was miraculously fixed and I received two different apologies.
Oh that's heartening, what was the issue?
they just stopped delivering parcels, and couldn't give a reason why. they always gave an excuse, which I could always prove false.
yup, that's ours. Oh we can't access teh driveway oh there's too much traffic oh it's an oh&s issue. yeah when your own staff deliver shit on top of other vendors, it's just one guy, that's a pile of horseshit. Final straw was them demanding proof my driveway is safe to access. Based on an 8 month old comment by one driver. Ombudsman can deal with them.
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