Yuritopiaposadism [none/use name] to technology • 7 months agoRise of the refund machine.imagemessage-square14 fedilinkarrow-up1114file-text
arrow-up1114imageRise of the refund machine.Yuritopiaposadism [none/use name] to technology • 7 months agomessage-square14 Commentsfedilinkfile-text
https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/
minus-squareCarbonScored [any]hexbear41·7 months agoTurns out a company should be liable for the things it tells customers are true. Even if they rolled a big virtual die to decide what to say. link
Turns out a company should be liable for the things it tells customers are true. Even if they rolled a big virtual die to decide what to say.