🚨Exclusive: OpenAI used outsourced Kenyan workers earning less than $2 per hour to make ChatGPT less toxic, my investigation found (Thread)https://t.co/302G0z7vy3— Billy Perrigo (@billyperrigo) January 18, 2023
This is a huge issue in the ghost work industry--the content aggregators and moderators who make the internet work--they get paid shit wages to scrub CP off Facebook and YouTube with no therapy to process what they're seeing.
These folks tend to be marginalized on multiple axis, often being disabled women in the global south.
They're also harder to organize because they don't share a workplace, the labor arbitrage is huge, and some of the states lack a legal process for recognition. For example, the US, which is home to most of FB's content moderation has no way for contract laborers to gain NlRB recognition.
Any time you do a Google search, buy something on Amazon, watch a YouTube video, or even browse FB, you're relying on the work of thousands of ghost laborers.
For all of :reddit-logo:'s problems, it's system of volunteer moderators is by far the most humane of any major social media platform and its a good thing we brought it over here.
This is a huge issue in the ghost work industry--the content aggregators and moderators who make the internet work--they get paid shit wages to scrub CP off Facebook and YouTube with no therapy to process what they're seeing.
These folks tend to be marginalized on multiple axis, often being disabled women in the global south.
They're also harder to organize because they don't share a workplace, the labor arbitrage is huge, and some of the states lack a legal process for recognition. For example, the US, which is home to most of FB's content moderation has no way for contract laborers to gain NlRB recognition.
Any time you do a Google search, buy something on Amazon, watch a YouTube video, or even browse FB, you're relying on the work of thousands of ghost laborers.
For all of :reddit-logo:'s problems, it's system of volunteer moderators is by far the most humane of any major social media platform and its a good thing we brought it over here.