I'm working with a business to sort out all their Facebook and Instagram pages, and try get them all grouped under one Business account.

They're a musical instrument importer who have a bunch of pages that have been created by different people over the years and they've had trouble migrating them all into once place where they can see everything.

They have access to all the pages and Instagram profiles, but some are through a company profile they created, some through the personal profile of a guy that works there, and some other loose accounts.

They've sent requests from the controlling profiles to the account they want to have access to all the page, but the requests are sitting pending in the blackhole of Meta's backend.

They've sent requests, tried to get in touch with support, and even sent over documents proving the existence of the business to Facebook, but nothing happens.

All the help articles that are the first results wherever you search aren't useful either. They don't reflect the messy nature of Facebook tinkering with everything and the reality of trying to share access to pages that have existed since 2007.

I'd love to hear if you've had any experience with this. If I can get this sorted out it should mean more work for me down the line with them.

  • chickentendrils [any, comrade/them]
    ·
    5 months ago

    I tried in 2019, somebody who had two ~10yo pages with two separate accounts as admins and the invites to the page staff or whatever just never arrived. Eventually support sent us a link to a page with a much older stylesheet, no headers or titles, where the name of the FB page we were trying to transfer was a single checkbox item with an "OK" button... Felt like their equivalent of those menus in Windows that still uses '95 icons and styles. There was some long random string in it like a password reset link and it returned a 500 error when revisited.

    • tombruzzo [none/use name]
      ·
      5 months ago

      Damn, sounds like there's no sneaky way to get to those sorts of pages. I figured it's just a support ticket stuck in a massive pile, but I'd like to get through it faster if I can.

      Otherwise, I'm hoping if they share access with me my account could be used as a bridge to join the pages with the correct profiles.