I wonder when NZ will move away from the quasi-free-market-but-funded-by-the-government system in health (and education). It leads to outcomes like this which are clearly inefficient. I’d like to see more centralisation.

  • Dave@lemmy.nzM
    ·
    11 months ago

    I know the turn on upload thing is because they’re afraid if it’s always there someone will DoS them by uploading way too much stuff.

    Because it’d cost too much to integrate the system that holds the files and the system that uploads them so that anyone loading too many could get blocked…

    IRD does it great. You can message them through your account, and upload supporting documents to submit at the same time. Many other government agencies allow upload of documents. It's not like it isn't a solved problem.

    As I understand it WINZ have recently started a massive project to replace their major legacy system, so I hope they redo their online stuff to make it more customer friendly.

    If two working people split expenses, it’s easier for both. If two beneficiaries split expenses they’re expected to do so on less than theyd get if they just had a flatmate. And if one of them is on benefit and the other isn’t, it’s even worse - no relationship for beneficiary unless their new SO is willing to start financially supporting them.

    I forgot about that part. WINZ basically forces your partner to look after you, without regard for how you're managing your finances. WINZ needs a full overhaul.

    • Ozymati@lemmy.nz
      ·
      11 months ago

      On the messaging thing, basically IRD has way, way, WAY less services and often MSD needs a bunch of info to do anything. So they try to steer everyone into forms that in theory elicit all the information. Doesn't work, but also they definitely don't have the resources to have involved email conversations with everyone. They can't even answer their phones and unlike with taxes people can't wait 2-6 weeks for a response.

      Would be really nice if they could though.

      • Dave@lemmy.nzM
        ·
        11 months ago

        Yeah, this is why I'd prefer a UBI. It solves or reduces most of these issues.

        • Ozymati@lemmy.nz
          ·
          11 months ago

          I agree UBI would be nice and then WINZ could just provide extra help for people who want to work but have no idea how to present themselves, or who have other complicated problems (like needing a no interest loan to escape a bad living situation, hardship grants, stuff like that).