Also asked them if torrenting legal stuff is allowed and they said no.
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Try Usenet instead. Or get a seedbox and let that do the torrenting for you. Either you have a DNS leak with your VPN, or they're just guessing your torrenting because of how much traffic you're using all the time. The DNS leak is more likely.
If you are on VPN they cannot know shit. Only that you use a VPN... So either they are detecting the VPN and lying about what they know or you fucked up setting the VPN and the torrentina doesn't go through the VPN.