Discord != Support
Discord != Archive
Discord != Issue tracker
Discord != Update news distribution platformI recently built a 3D printer where the entire community for it lives on Discord. Their website instructions are horrifically out of date because all of the current changes have been discussed at some point on Discord. What should have been a 2-4 day project turned into a 2-3 week project due to the garbage involved in trying to strain information out of a massive multi-channel group chat with terrible search.
It wastes everyone's time. The project maintainers have to keep answering the same questions, and the users don't have instant access to answers
Why would any sane developer want to use this system to "document" their project? Written docs have worked well for a million years and there's no need to change them.
Kids these days:
StackExchange bad! Those elitist pieces of shit closed my question I did 0 research for and they were not nice.. Imma go and ask the same question on The_Next_Place, where there's still someone who hasn't gone mad answering it for the thousandth time.
Yeah, StackExchange solved this problem. Concrete example, moving from ubuntuforums.org to AskUbuntu.com was a life changer. The time to find correct solutions dropped through the floor.
Also "I'm so sick of this question" well then put the answer somewhere that's indexed by search engines. Siloing knowledge into discord is an awful idea.
There was a man at CERN once who was sick of questions. His name was Tim-Berners Lee.
One wouldn't be too wrong to point at similarities between cancer and Discord in how it quickly takes over different systems (e.g. issue tracking, discussions, Q&A, documentation) and replaces them with a single non-functional thing (chat).
But, to play the devil's advocate, Discord seems to have some kind of a forum functionality, however I've never encountered those Forum Channels myself.
I’ve only seen it so far in the discord group for the city building game Cities: Skylines. And it’s still a mess.
I think it can be useful for complex questions, but in my experience most of these discord servers are full of people asking very basic questions and very jaded people giving incredibly rude and cynical answers
I could see the paradigm shifting over the years on reddit. They don't approach the internet as a knowledge base but a personal assistant chat. That's when I knew the value of the site was on the down swing.
This year has been dramatic. I've seen a big increase of users with quality content doing deletes in protest of Reddit. And the shift to sites like Lemmy that are not as favored by search engines.
Reddit should have gone the other direction, become a non-profit, eliminate advertising, go back to open sourcing the code like they used to, and run on donations. Cut their staff of people that had anything to do with advertising and trying to market the platform.
Also, putting documentation in a format that has way too many features so just reading docs takes up 40% of CPU usage. Yes ,fuck you for using gitbook, i hate it so fucking much
Agreed. Trying to find answers for questions probably already asked on Discord is impossible.
And then some uppity moderator of some Discord channel for a niche mod for some game gets pissed at users for asking the same question repeatedly, when it's not obvious at all from any non-Discord source.
Looking at you, Our Summer Car -_-
This hits home. Discord is a terrible product I don’t know why anyone likes it.
