It was. We have basically 100% recovered at this point, but not without exhaustive work from our teams.
I am currently making sure that every property gives their IT proper overtime pay and a vacation. Then I will be doing the same for myself. Hopefully this will also be incentive for properties to actually hire enough IT workers.
The only reason we get that is I have the good fortune to be in a high enough position I can push for it. I have no illusions that the higher-ups would okay it if they weren't being forced to. Even then I had to make calls to every office to make sure they were actually following through.
That sounds absolutely brutal.
It was. We have basically 100% recovered at this point, but not without exhaustive work from our teams.
I am currently making sure that every property gives their IT proper overtime pay and a vacation. Then I will be doing the same for myself. Hopefully this will also be incentive for properties to actually hire enough IT workers.
At least there's overtime pay and vacation to look forward to. In the US, most people will be forced to do overtime with no compensation.
The only reason we get that is I have the good fortune to be in a high enough position I can push for it. I have no illusions that the higher-ups would okay it if they weren't being forced to. Even then I had to make calls to every office to make sure they were actually following through.
Lucky you're in a position to actually make that happen.