One day many years ago I had too many drinks and being stupid and naive and I bought adobe cs5. I still use it on the same computer I installed it a decade ago. Activated and installed only once. Today they revoked the access to it. Clicking the link they say "revoked because purchased from an untrustworthy reseller"
Yeah... untrustworthy reseller, look at the invoice and see who sold&shipped that physical copy...
*removed externally hosted image*
Contacted support, they said that they won't do anything about it because it's EOL.
Moral of the story: don't do like me. If buying isn’t owning, piracy isn’t stealing. Never give your money to Adobe.
Escalate it to the EU consumer watchdog, they got some real teeth.
https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints_en
Assuming you bought the Italian version because you're living in Italy.
Best case, you get your money back.
I feel like money back in this instance should also account for inflation.
Nah I think that would be a bit too much. After all OP was able to use the software just fine up until now.
If the company is going to claw it back from him against his will, he should be able to name his own price for selling it back to them.
EU, I belive in you!