I'm using the Android tv app of Jellyfin. I usually have to select the subtitles twice. The first time I select subtitles, it will take a long time and eventually there will be an error message and no subtitles. If I then go in and select the same subtitles again, it usually works immediately.
Is this a known problem and is there anything I can do to remedy the problem?
I guess a point to ask like the other user already mentioned is, are you using external subtitles?
Sometimes, but I haven't noticed if the failures are tied to one or the other. Thanks for the lead.