• TrustingZebra@lemmy.one
    ·
    11 months ago

    I have a love-hate relationship with Jira. Overall, I guess we are able to make good use of it in my team and it does actually help keep track my work (both for myself and my manager). Most of the complaints I might have against Jira are more about dealing with Scrum BS than Jira itself.

    As for the software itself, the only thing I really dislike is text formatting. I wish Jira just used Markdown, but instead they have their own WYSIWYG editor. Which would be fine if it worked properly... Almost every time I create a ticket or comment, text formatting gets messed up after posting (especially numbers and bullet points).

    The text formatting is also inconsistent with other Atlassian. Bitbucket and Confluence have some support for Markdown but they each do it differently. Using all three of these Atlassian products should feel like a unified experience, and in many ways it is, but text formatting is an inconsistent buggy mess.