Russia's diplomats were once a key part of President Putin's foreign policy strategy. But that has all changed.
In the years leading up to Russia's full-scale invasion of Ukraine, diplomats lost their authority, their role reduced to echoing the Kremlin's aggressive rhetoric.
BBC Russian asks former diplomats, as well as ex-Kremlin and White House insiders, how Russian diplomacy broke down.
No one does this, though?
If that's diplomacy, then we're living in a world of the opposite.