https://www.businessinsider.com/walmart-costco-kroger-facing-self-checkout-reckoning-2023-10

Some are finding they still need employees to combat theft, assist with purchases, review IDs, and check receipts.

Praxis

  • RyanGosling [none/use name]
    ·
    1 year ago

    One time I saw a customer stealing at the self checkout but I wasn’t in a mood to approach them, but I had to configure the machine next to them. Security guy came up to me a few hours later and congratulated me and said he saw me “combatting theft on the camera earlier.”

    I never confronted the customer and they left with everything without paying, so I don’t even know what crack that security guy was smoking.