So it's been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now...

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger...

I don't think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data...

So, they basically know every people networks? And if you don't let them know... you lose access to Google? ... 😠

  • onlinepersona@programming.dev
    ·
    11 months ago

    I still have about 3-4 old google accounts I can't log into anymore since 2015 or so. They started asking questions like "when did you create your account", "what was your first password" and shit like that. Luckily I had that information, even with that they wouldn't let me in for some reason. Luckily the accounts weren't private and just full of spam, so they were of no value.

    Leave google when you can.

    • blkpws@lemmy.ml
      hexagon
      ·
      11 months ago

      Yeah, I didn't know but seems this happened to many people... it's a shame I didn't know about this... not going to use Google for anything right now... I lost all my purchases too...

  • henfredemars@infosec.pub
    ·
    11 months ago

    I hate this stuff. People can't manage passwords and get hacked all the time, so they implement all of these extra checks that get in the way when I'm on travel. It's an enormous pain.

    • blkpws@lemmy.ml
      hexagon
      ·
      11 months ago

      Yeah, GitHub spammed my mailbox asking me to add 2FA but Google no... they are asking for my Wi-Fi network. 😞 And I'm not sure if I can even provide it to them now that I can't log in again... I will keep trying it next month...

  • happyhippo@feddit.it
    ·
    11 months ago

    Folks, get regular Google Takeouts (you can schedule them) and back them up using something like Vorta + borgbase.com

  • Yawnder@lemmy.zip
    ·
    11 months ago

    So if they don't let you sign-in with not enough information, they're wrong because, and if they would let anyone with your password signing in, they'd be bad too?

    Right...

    • blkpws@lemmy.ml
      hexagon
      ·
      11 months ago

      They know my phone number from years ago when I used it, they could send me a verification code too… There are many ways to make this secure, but they don't even care, I read many people having stupid issues resulting in a "locked account" and losing it all...

        • blkpws@lemmy.ml
          hexagon
          ·
          11 months ago

          Nope, I just remember getting "google code verifications"... But I'm sure they know my phone number... xD And I want to point that they have no excuses to contact me for verifications, a simple text message would work.

    • digdilem@lemmy.ml
      ·
      11 months ago

      Don't forget that OP expected Google to hold onto their data forever, without paying them, despite not logging in "for a very long time".

      For all the hills to die on about Google, this is a pretty strange one to choose.

      • Yawnder@lemmy.zip
        ·
        11 months ago

        Yeah. I have no issues recognizing errors/shortcomings of services I like, but I'm trying to avoid creating fake issues with those I don't like.

        I don't like Apple, but if you're looking at the best company when it comes to rounded corners, look no further!