I dunno, I think 10 years ago I was hearing bad shit about them, especially the owner.
I'm not sure they've ever been good at PR!
No way that hard disk is going to be recoverable after 10 years unpowered.
You know at my old house there was an ice cream van that made my life mildly more irritating as his chimes were on ear splittingly loud (guy must have drove with earplugs), and frankly I'd have loved it if somebody would have actually enforced the law (there is actually a law for ice cream van chimes) and an automated system like this would be one way!
The judge went along with it, should they not also be named and shamed?