• 0 Posts
  • 7 Comments
Joined 1 year ago
cake
Cake day: June 26th, 2023

help-circle



  • JIRA is just an issue tracker.

    Nope, I mean at it's core, yes it is, but it's used for sooooooo much more than that. It enables management from a far distance, and that disencentivices managers from doing their job.

    I get the premise, that tools just exist and it's us that put our own biases in them. But that looses a lot of nuance when a tool is specifically built for a purpose, such as oversight, tracking, and data collection. These design decisions take an "issue tracker" far away from what Trello, or a whiteboard with stickies on it for that matter, does.

    It is a grave mistake to think that it's just an issue tracker, and that's all it can be. I've been in this industry long enough not to fall for that con. And it is a con, when someone manipulates you using a tool that is designed to make manipulation easier (I'M not telling you to point every story even if it doesn't make sense. But you know... Jira wants it, it's just... Outa my hands...).

    Nah, Jira is for managers, not developers, and is far more than a simple issue tracker.


  • Nah, I also hate Jira. It's slow, bloated, complicated, and has 1000x features I, as a developer, don't need.

    But then again, I also hate the manager that makes me use it in ways that frustrate me.

    But then again, the reason my manager loves Jira and wants me to use it that way, is that they can run a bunch of automated reports like "We did X work this week, consuming Y hours (Or points or whatever) and we predict that we will be done in Z timeframe".

    Buuuuuut, that's all bullshit. Garbage data in, garbage reports out. Jira gives managers the CONFIDENCE that they know what's going on, instead of just talking to developers, having conversations, etc. As it turns out, programming is hard, and doesn't have clear A->B->C predictability. So those tasks that are left? non-exhaustive. Those hours we did? Didn't take into account the thousand little things that didn't go into the backlog (And would take longer to add it than to just do the work and ignore the extra time spent on the task). That burndown chart? Completely useless.

    Jira is used to skirt around the complexity of software development. It enables bad management to exist much easier, because it allows said managers to not engage with the team or product in any meaningful way, then to push up the chain "progress reports" that are meaningless, then, when deadlines are passed, managers get to blame it on the developers for not tracking enough work in Jira.

    Jira enables bad management.

    On the other hand, bad managers abuse every tool they are given, and bad managers existed before Jira, just instead of automated reports, they had email reports and hand tracked hours. So whatever, the tool was built to service a broken industry anyway.



  • In my personal experience I have gotten much more praise from Big Corp company when the work I did was more visible to management. The best work I've ever done was completely ignored because it was more technical and difficult for management to understand what the work was about.

    And it wasn't just about explaining the work, it just wasn't that interesting to people who aren't technical.

    It was after getting an award for doing some extremely easy work, that I realized that it's much more important that you communicate what you do, than actually doing useful work. And this sucks real bad, because if you do good work, it means you have to spend a bunch of time outside of that work just explaining it and acting like it's a big deal, and you can easily beat the system by overrepresenting easy work, because you have a lot more time to explain what you did.

    Just my experience with my Big Corp, it may not be quite like that everywhere.