My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!
ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.
I assume I've only been able to get away with it because I'm disabled. Seems like they've been trying harder and harder to break me.