My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!
ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.
Did Marx write much about externalities?
So much of modern suck is making me do the work that the company should be doing.
The same amount of work gets done on a national level but now it's off the company books so on paper it looks more profitable.