Mind me asking you managed the transition? I'm without a degree and am getting to the point of throwing myself into a trade or trying to get my foot in the door with something in an office, but unsure how. Something like data entry is my current thought
For me the job is still customer service, so retail actually helped. But since it's the gov they are only open 9-5 m-f. So I would say look for something like that, all cities need people to answer the phone, bill utilities, and answer questions. You still got to deal with people, but I think it's a good jumping off point. The person I replaced for example got a job in a different department, so it is possible.
I'm sure you can find something similar for private companies, though so you may have to deal with different hours.
You have to jump through more hoops than normal, like for this job I had to take a test (basic common sense stuff, and some math to make sure you can make change and count), but at least I got communication every step of the way.
Look into IT helpdesk. You might have to go through a temp agency to start, but everywhere needs IT and customer service work is directly related to a helpdesk job. Entry level stuff often doesn't require anything beyond customer service experience and proof you have basic computer knowledge. Great way to get into a white collar job. Plus you feel like you're achieving something each day if you're deploying equipment, instead of losing your soul working in Excel. After that you can get IT certifications and jump off to something better.
Mind me asking you managed the transition? I'm without a degree and am getting to the point of throwing myself into a trade or trying to get my foot in the door with something in an office, but unsure how. Something like data entry is my current thought
For me the job is still customer service, so retail actually helped. But since it's the gov they are only open 9-5 m-f. So I would say look for something like that, all cities need people to answer the phone, bill utilities, and answer questions. You still got to deal with people, but I think it's a good jumping off point. The person I replaced for example got a job in a different department, so it is possible.
I'm sure you can find something similar for private companies, though so you may have to deal with different hours.
Thanks, gov wouldn't be a bad place to try
You have to jump through more hoops than normal, like for this job I had to take a test (basic common sense stuff, and some math to make sure you can make change and count), but at least I got communication every step of the way.
Look into IT helpdesk. You might have to go through a temp agency to start, but everywhere needs IT and customer service work is directly related to a helpdesk job. Entry level stuff often doesn't require anything beyond customer service experience and proof you have basic computer knowledge. Great way to get into a white collar job. Plus you feel like you're achieving something each day if you're deploying equipment, instead of losing your soul working in Excel. After that you can get IT certifications and jump off to something better.
Hey, that's really helpful, thank you!