It's one of those things where even though you perceive it as harmless, that's not how other people perceive it. Our pronouns are very visible here on hexbear. In my eyes, if you used gender neutral pronouns to me, it would feel as though you're invalidating my identity and not accepting me for who I am because you can plainly see I go by she/her. It can really hurt. Especially if it's during a very vulnerable time. Even if it is something you perceive as small as that. I know that I am personally fairly sensitive to such matters, so I would certainly remove it or report it for misgendering. I also know that I'm not the only one in the trans community that is sensitive to such matters. Therefore, you really should consider different points of view here.