I've been trying to be helpful on the Helldivers sub. When people say "X is impossible and Y needs to be nerfed/buff I'd go earnestly say "okay this is how it works, and these are the tools you have, and here is how you can use those tools to solve the problem or succeed or overcome the situation.
And, invariably, what I get back is abuse and scorn and insults and incredulity. The poster, and the hundreds of people supporting them, don't want the solution to be within them. They don't want to hear that they have not mastered game systems, that they don't understand how the weapons and enemies work, that they're making mistakes that can be corrected or that they can learn new tactics that will grant them victory.
The problem cannot lie in them. The problem must be external. The game must be broken, or bugged, or the devs must be fools. They are good enough and skilled enough and smart enough to play on the highest difficulty, but they cannot win, so the highest difficulty is broken and the devs must mechanically reduce the difficulty until they can easily, effortlessly conquer, until their "power fantasy" of unlimited unearned prowess can be restored. If they are challenged, if they face difficulty, if they face hardship, that is a flaw in the game. All obstacles must be smoothed down. Their favorite weapon should be the ideal choice for all situations.
At first I was overjoyed at the opportunity to share my knowledge and expertise, to help others learn what I had learned and enjoy the sublime feeling of mastery.
Then i was confused, because the rejection of simple tactics, simple explanations of systems and ideas, must mean I was not communicating clearly enough. Surely, if I only found the right words?
Then, anger. Why won't they engage with these ideas? Why do they reject simple explanations clearly explained? Why do they insult and berate instead of questioning or interrogating? Where is the desire to grow, to overcome, to perfect?
Finally; contempt. I do not care. These fools, let them stew in their own ignorance and misery. What can be said to them? They cannot be educated, not because they are illiterate, but because they refuse the mere possibility of education. They refuse to accept the world as it is, instead demanding from god the utopia they surely deserve.
What can you say to someone like that? What can you do but sneer "git gud" and move on?
I'd never really questioned where the "git gud" cliche that Dark Souls players threw around so mercilessly came from. But now I suspect that I know.
"git gud" didn't come from Dark Souls (although dark souls is wedded at the hip to the concept). git gud started when i was in high school and multiplayer shooters hit their golden era (Halo 2, CoD:MW, etc) and a massive influx of casual gamers made matchmaking lobbies into shooting galleries for strong players. it became a pervasive meme across all gaming when nintendo released the Wii and Super Smash Bros: Brawl, which pulled in a huge crowd of - again, casual - gamers that had heard of SSB but didn't get a lot of hands-on time with it, and put them into contact with tryhards that had sunk thousands of hours of practice into the previous iterations on gamecube and n64
I think you're right about the casual/hardcore dichotomy. People who view a game as something like an interactive TV show - you're a participant, but you shouldn't be challenged or asked to learn anything, it's just idle passive entertainment. Vs. "hardcore" gamers who want to understand the system, dismantle it, put it back together, and then apply that knowledge to attaining systems mastery.