If you read the general internet it's all mobbed up guys stealing cars from law-abiding single mothers for no reason at all but then again if I believed the general public about parking violation enforcement here in germany I'd come to the conclusion they're the new jews.
So how bad is that whole privatized towing / enforcement thing, really? Is there an actual problem beyond "it's a private company" or is it mostly carbrain tears?
Look, I've had my car towed because I parked it where it wasn't supposed to have been parked. Fair enough, I'll pay the fee to get my car back.
But did they really have to steal the sunglasses that I owned for 10+ years and had traveled around the world in, that had one lense that was severely chipped? They were completely worthless and had only sentimental value. They stole them anyway.