Girls rock
https://www.news.com.au/lifestyle/food/eat/insane-footage-of-christmas-day-brawl-at-waffle-house/news-story/9c01ae4772a14a12e07ac874ac66b454
She said she offered Mr Brown a refund for the mistaken order and as she and Mr Brown were walking outside the restaurant, Ms Smith allegedly took a swing at the manager.
this probably won't answer your question, but my first two jobs were customer facing fast food jobs. I was young and dumb, but even way back then I decided I couldn't do this work because like 20% of customers were unhinged.
they walk in mad, hungry, and absolutely spoiling for a fight over the cheapest scraps of meat. eager to scream at a 15 year old on their first day in the hopes that a manager would give them freebies.
of course a ton of people are very friendly and patient, but those aren't who we remember.