that will actually respond

  • tactical_trans_karen [she/her, comrade/them]
    ·
    6 months ago

    Hard no. These companies that are hucking their platforms as a "solution" to traditional therapy are doing some wildly unethical shit. Here are a few points:

    • Unlicenced tech bros just and managers just thumbing through HIPAA protected records and even therapist notes (these are the notes that are not for anyone but the therapist).

    • Client communications from the corporate entity that reveals patient names to other patients and the public.

    • Non compliant credentialing where they've put unlicenced people into therapist roles.

    • Severely underpaying therapists and giving them production quotas.

    • Assigning clients to new therapists without notification or consent.

    There's plenty of other damning issues, and it's all of these virtual only, nation wide, "startup", app based companies. Talk Space and Better Help are the big names everyone knows, but they've all become an Uber/Tesla for mental health - taking advantage of loopholes in regulations because they're a "tech" company.

    Your best bet for mental healthcare is to go to psychologytoday.com and search for a therapist in your area. Most, if not all therapists can do video now days, chat/text isn't billable in many jurisdictions so you'd have to do some research on that (might be considered life coaching at that point).