I remember when this happened with support units being done by an automated voice most of the time. Only now you can physically attack the mechanical voicebox. Something I think the boomers will be doing a lot of.

This could go a number of ways. One of them being that they end up dropping it after losing customers out of frustration with the AI. This has happened with a few food businesses that outsourced their workers to foreign countries and the end result were customers leaving in droves, forcing them to reverse the decision. Another one is that it could also only effect urban areas but poorer or smaller locations may still have the regular way of operating. There are several towns in Upstate New York that still use the fast food menus from the 90s and early 2000's