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text from Terry Pratchett; art by Higgs who's tumblr i've linked
i can't rember which book this is from -- i wanna say it's Men at Arms but it could even be Guards Guards. Higgs seems to think it's Night Watch, but I'm pretty sure it happened before that...
in the post here
I think it varies but they quite often do actually believe someone can with enough protestant work ethic pull themselves up by their bootstraps
many are actually trying to help in their stupid stupid way