Two weeks before your subscription expires - they auto-renew if you didn't disable that function. I didn't disable the goddamned function and - of course - they auto-renewed me for the Cadillac plan that's $160 a year. My perfectly fine cheapie plan was $60.

I'm in the process of trying to get a refund and I'm not enjoying it.

  • InevitableSwing [none/use name]
    ·
    14 hours ago

    "i understand what you're saying, but i still require a refund, thank you"

    Thanks. I hope I can get this resolved via email. But if necessary that quip is very useful if I end up stuck in some livechat hell. In fact - repeating the same phrase over and over in any livechat hell is probably a great idea.

    mullvad

    I'll check them out.