• tokyo@lemmy.ml
    ·
    edit-2
    1 year ago

    I got caught up in it. At this point I have no respect for the company. This was one of my favorite games to play but I refuse to touch any EA products anymore. I only hope they unban me so I can officially delete my account.

    Edit: After going through 12 emails, with 6 consecutive different associates, In which 5/6 asked me for verification that I owned the account instead of actually progressing the case - I finally reached someone who helped. I submitted a request on the site and am waiting back to get confirmation my data was deleted.

    The email chain went like this: Assistant 1: Requests verification code and asks if I want to exercise my right to be forgotten Me: (verifies and confirms) Assistant 2: Sends a disclaimer and asks me to confirm Me: (confirms) Assistant 3: Asks if it’s for this account, if there are any others. Me: (confirms) Assistant 4: Requests verification again and asks if I am trying to exercise my right to be forgotten. Me: (confirms) Assistant 5: Requests verification code and asks me if I have any mobile games. Me: (confirms and answers no) Assistant 6: Requests verification code again. Asks if I am exercising my right to be forgotten. Me: (says I’m not confirming any more and to delete my damn data according to the GDPR)

    Right after that someone contacts me that they are looking into it. Eventually I get an email with a link to the help site that asks me to to confirm my email I follow through, request a deletion and it says to wait a couple days for a confirmation email.

    I also receive another email from another associate shortly after (#7) asking me to confirm that I want to request my data is deleted.

    A fuckin’ nightmare.

    • Tetsuo@jlai.lu
      ·
      1 year ago

      EA ruin my favorite gaming franchise: Battlefield

      Or DICE did under the supervision of the geniuses over at EA.

      Now I will never get to play another Battlefield game...

      So yeah, it's better to stay away from EA products.