I FUCKING HATE THIS SERVICE. Assholes don't let you delete your account and ask you to go to their privacy policy page and read through 500 pages of text to find the instructions on how to delete your account, only for it to say you have to contact them to delete it, and when you contact them they never respond back other than the automated email response. Absolute cancer that always adds on 20 extra dollars to all of your tickets at checkout time when seats are quickly selling out. FUCK THIS MONOPOLY AND FUCK THE CORPORATE DICK SUCKING MANIACS RUNNING IT.

  • Sendbeer@lemm.ee
    ·
    1 year ago

    Adam Conover just did a video on mega mergers and Ticketmaster was prominently featured. I thought it was pretty well done, but hope you like the guy because he takes his personality to 11 on this one.

    Fuck these monopoly fucks.

    • SoylentBlake@lemm.ee
      ·
      1 year ago

      Adam was touring his comedy set recently, outside Ticketmaster, which is next to impossible to do.

      I got mad respect for the guy, actually practices what he preaches.

      When he goes back on tour; if you see a show in a town you know people, help spread the word for him, since he's doing it all homegrown.

  • Hot Saucerman@lemmy.ml
    ·
    edit-2
    1 year ago

    Sounds like everyone should have listened to Pearl Jam thirty years ago when Tickermaster wasn't a complete monopoly.

  • Disgusted_Tadpole@lemmy.ml
    ·
    1 year ago

    Idk if it’s possible, but you could try saying you’re now a EU citizen and you want all you data and everything related to you deleted, according to GDPR laws.

    • MagneticFusion@lemm.ee
      hexagon
      ·
      1 year ago

      I requested a data deletion according to California laws but we shall see how they handle that considering they have not responded to me at all

      • Atemu@lemmy.ml
        ·
        edit-2
        1 year ago

        Do California's laws not allow you to sue for such violations?

        In the EU the company has 30 days to comply and af they don't, you can sue for damages IIRC.

  • Uncle_Bagel@midwest.social
    ·
    1 year ago

    Even putting the vertical monopoly aside, their app is straight up useless and doesn't work. I spent 3 hours trying to buy tickets for a show today and the app first wouldn't let me log in, then it wouldn't let me put in a pre-sale code to get discountes tickets, then it crashed multiple times on the payment page. So not only are they the only place to buy tickets to a lot of shows, they make it almost impossible to actually buy the tickets from their own freaking service.

      • MDKAOD@lemmy.ml
        ·
        edit-2
        1 year ago

        Big bank bots are buying up the tickets for credit card points redemption, which is why the site gets ddos'ed, causing the site to not work for regular users. Credit card companies are listing the tickets for resale at the inflated rates their customer points are equated to.

        Banks have found another avenue of profit in this.

  • fschaupp@lemmy.ml
    ·
    1 year ago

    Sounds to me, like a report to the GDPR – Supervisory authority would be a great option.

  • Someonelol@lemmy.ml
    ·
    1 year ago

    These days many websites outright block anyone using Tor from browsing them. They want their precious visitor data for resale to advertisers even if many of them block their ads anyway.

  • Mugmoor@lemmy.dbzer0.com
    ·
    edit-2
    1 year ago

    You have other options thankfully. If you're in a large city, you can often find small independent retailers which sell tickets. When I lived in Toronto I used to go to a record shop to buy mine.

    You can also go to the venue directly. Oftentimes if it's a smaller venue they'll have tickets available as well. Stadiums usually don't go this route, but it's worth a shot.

    Lastly there are other online retailers for tickets like https://stubhub.com

    Ticketmaster is a goddamn scam. The entire industry knows it, but it makes money for the labels so they tolerate it. There's a reason Taylor Swift and The Cure have been making a big stink about them lately. I personally won't go to a concert if Ticketmaster is the only retailer, but I'm fortunate that most bands I see play in smaller venues.

    • edric@lemm.ee
      ·
      1 year ago

      Stubhub, Seatgeek, etc. tack on their own fees as well. There’s really no escape especially for large venues (arenas, stadiums) where they have a monopoly on ticket selling. Thankfully the 2 local small venues in my city where most of the acts I follow go to still use a different ticketing vendor and you can also still buy at the box office.

    • SoylentBlake@lemm.ee
      ·
      1 year ago

      Ticketmaster is known for having clauses that prohibit venues from using any other service, so the joint is either a Ticketmaster venue or independent.

      So saying there are other options it's optimistic at best. Every year those options dwindle.

      Fuck Ticketmaster, that's bully pulpit shit. Market manipulation.

  • 𝕸𝖔𝖘𝖘@infosec.pub
    ·
    edit-2
    1 year ago

    Dude! I was on this rant a few months ago, too! May their business die, and their pockets (and bank accounts) empty for their shitty monopolistic behaviors.

    By the way, the added 20$ is considered a bait and switch, since they don't tell you right away, and wait until checkout. That's illegal. But they're big enough that the laws don't apply, it seems.

    • ZombieTheZombieCat@lemm.ee
      ·
      1 year ago

      I just noticed the other day that when I clicked on a seat I wanted, it took me to another page where it had a toggle to turn on "show ticket prices with fees included." I bet that's how they get around that. I even thought when I saw it how shady that is because it only shows up after you've already found a seat you're interested in, but you're not quite at the checkout yet. It somehow makes it worse because it's so fucking blatant.

  • circuitfarmer@lemmy.sdf.org
    ·
    1 year ago

    I noticed that VPN issue when I tried to buy event tickets a while back. Super scummy. They don't need to know my home IP to sell me tickets. On the app, even if you have location services on, it just refuses you a connection via VPN.

  • letsgo@lemm.ee
    ·
    1 year ago

    The real place to direct your anger is towards the venues and bands that choose to sell tickets through TM.

  • mathemachristian[he]@lemm.ee
    ·
    1 year ago

    The service ticketmaster offers is not selling you tickets, the service is to the producers, artists etc. They get a huge cut off the sales and even get to choose what bullshit fees ticketmaster can use when selling their tickets, but ticketmaster gets the hate for it and they are still in the clear with their fans.

    Ticketmaster is the apron these people use to keep themselves clean of the hate while they squeeze every last dime out of their fans pockets.

    • SootyChimney [any]
      ·
      1 year ago

      I suspect pissing about copying a mass of text into an AI to have a 70% chance of getting an actually correct answer is probably harder than pressing Ctrl+F

  • HellAwaits@lemm.ee
    ·
    1 year ago

    I recently had this same issue with WideVPN. Never, ever use these guys. Bunch of shady, rude asshole on customer service that cant' be bothered to handle a simple account deletion request.