Its like Hillary walking into a working class kitchen for the first time.
They've been shielded from even critical support of China and other AES for so long they literally, not figuratively, literally cannot process that people exist that have beliefs that aren't Reddit Approved. They immediately assume it's bots or wumao. Human beings can't possibly hold these beliefs, so they must be Oriental hordes or actual robots.
It really just blows your mind that there are real people with real opinions based on their life experiences that don't reflect your biases.
^That's not a retorical question anymore btw.