i don't think the premises for this line of thinking are very solid, honestly. any intuition a person has about using a computer is based on a random combination of explicit and implicit training on whatever computers they happen to use at school, home, and work. tools require training and practice to use. corporate software forces people to adapt to random UI changes constantly, so people tend to be hostile to anything new that's optional because the computer is kind of implicitly hostile. i have a hypothesis that users would actually find it easy and potentially interesting to learn a totally alien computer system if they could be convinced that it would never ever change on them.
"don't make me think"
I guess you are refering to the classic book by that name? Which advocates for smooth user interfaces in computing.
i don't think the premises for this line of thinking are very solid, honestly. any intuition a person has about using a computer is based on a random combination of explicit and implicit training on whatever computers they happen to use at school, home, and work. tools require training and practice to use. corporate software forces people to adapt to random UI changes constantly, so people tend to be hostile to anything new that's optional because the computer is kind of implicitly hostile. i have a hypothesis that users would actually find it easy and potentially interesting to learn a totally alien computer system if they could be convinced that it would never ever change on them.