The two accounts is one aspect thats being added in for another problem that was also brought up in this situation (admin flairs always showing up) and theres some other ways we are dealing with the aspects like transphobia. I outlined a bit of a code of conduct and added it to the things in my queue for creating for the instance with user, mod & admin expected conducts (and all three of these public). Currently we just have rules in the sidebar but this should flesh them out more and let it be referenced well for transparent decisions and things to hold people accountable and help people improve on how they behave. Also have been dealing with things within the admin team and refined our current internal admin guidebook and added some sections there since thats already made while the other one finishes up and been making the admin team go through that. The expected conduct part wasnt in the initial meta post but ive been adding on and thinking/looking at suggestions for improvements for us to make. Also going to be doing an overhaul of our rules a bit once that finishes to reference it more