• peppersky [he/him, any]
    hexbear
    27
    1 month ago

    It's really crazy just how bad the internet has gotten at tech support in like the last decade. It's definitely also a result of every tech standard becoming more and more feature creeped and then slowly becoming incompatible, but just ten years ago if you had a problem you would definitely find at least a handful of people with similar problems.

    • KobaCumTribute [she/her]
      hexbear
      16
      1 month ago

      Also google deliberately degrading their search quality to make people spend more time searching for things, so you get a ton of unrelated garbage and have to try to determine which ones are even the same problem you have.

    • sovietknuckles [they/them]
      hexbear
      9
      1 month ago

      The last message in threads for issues I was facing yesterday:

      "There haven't been any new comments in the last 2 weeks. Locked."

    • @DavidGarcia@feddit.nl
      hexbear
      3
      1 month ago

      it's not that the info isn't out there, it's that search has been so optimzed for profits, that you can't find shit anymore.

      I miss the google from 20 years ago.