My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!
ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.
I think I burnt myself out after being a middle schooler that would sneak the landlines phone in my room and spend literally 3 hours on the phone every night orsnk calling with friends lol. Now I dread phone calls and actively avoid them