I worked at a place that used the Teamwork app to manage projects. Pretty simple, useful to-do list.
I'd literally just go in there and see a list of tasks people requested of me, organized by what day I needed to have shit done. As they would add stuff, they could see if I had a lot of stuff already due. And you'd see all the shit you did, checked off. Actually pretty satisfying, felt a bit like a (boring) video game.
We switched to JIRA.
JIRA.
The boss was so fucking stoked about it. He thought we'd get really accurate work estimates out of it. And that's what it was designed around- not to help give important information to us, but for us to give information to management.
No personal to-do features. Just hunting through fucking bullshit to find out if you had to do anything. Hunting back through shit once you did it, filling all these fucking text fields, hunting every time for "project type" to also properly categorize what you did. Realizing you forgot something on a previous screen, and having to X out of the one you finally filled out, and having to add some fucking field and then re-enter everything all over again. And let me restate, when someone wanted something, you COULDNT TELL. It had a notification feed, but the feed was literally filled with notifications that somebody created a task for someone else, that they added a start date for someone else, an end date for someone else, added a type, added a description, added hours, added this and that. The widgets created by Jira to solve this problem couldn't even handle the volume of projects and would, for instance, pick a random 99 items to check out of however many you were allowed to see.
We went form spending 3 or 4 hours a week plugging shit into Teamwork and some other app, to spending NEARLY TWO ENTIRE DAYS A WEEK FUCKING WITH JIRA
They eventually asked us to LOG the TIME spent IN JIRA and 2 weeks later they actually completely gave up on Jira. We just completely stopped tracking our work.
Hunting back through shit once you did it, filling all these fucking text fields, hunting every time for "project type" to also properly categorize what you did. Realizing you forgot something on a previous screen, and having to X out of the one you finally filled out, and having to add some fucking field and then re-enter everything all over again. And let me restate, when someone wanted something, you COULDNT TELL. It had a notification feed, but the feed was literally filled with notifications that somebody created a task for someone else, that they added a start date for someone else, an end date for someone else, added a type, added a description, added hours, added this and that. The widgets created by Jira to solve this problem couldn't even handle the volume of projects and would, for instance, pick a random 99 items to check out of however many you were allowed to see.
We switched from JIRA to Azure like a year ago for ticketing and I actually miss it lmao. ADO is this but 100x worse in my experience.
They eventually asked us to LOG the TIME spent IN JIRA and 2 weeks later they actually completely gave up on Jira. We just completely stopped tracking our work.
They were planning a pivot to Salesforce where they'd do the exact same thing again you just didn't see the VISION
My company does use Jira for arranging tasks into my list and for me to finish them and log time on them, but it works well for me, so maybe they put in the effort to set it up better for me. IDK /shrug
Unfortunately the whole company is moving to Azure thingies and everything in Azure is SHIT it's actually SO DOGSHIT and missing all the features I rely on. If they ever put the Jira stuff in Azure I'll probably quit. Unfortunate cause the people there are nice. Thankfully Jira seems untouched for now. :yikes:
Probably the main downfall was the amount of task switching I had to do. I wasn't part of a specific team, but was instead split across 3 teams due to my technical skill. People would ask me to do little shit and answer little questions all throughout the day at random. Like 5 minutes, 15 minutes, etc. Most people seem to use Jira to log programming work and it's like 4 hours here 2 hours there. Spending 10 minutes clicking around isnt a problem for them
I worked at a place that used the Teamwork app to manage projects. Pretty simple, useful to-do list.
I'd literally just go in there and see a list of tasks people requested of me, organized by what day I needed to have shit done. As they would add stuff, they could see if I had a lot of stuff already due. And you'd see all the shit you did, checked off. Actually pretty satisfying, felt a bit like a (boring) video game.
We switched to JIRA.
JIRA.
The boss was so fucking stoked about it. He thought we'd get really accurate work estimates out of it. And that's what it was designed around- not to help give important information to us, but for us to give information to management.
No personal to-do features. Just hunting through fucking bullshit to find out if you had to do anything. Hunting back through shit once you did it, filling all these fucking text fields, hunting every time for "project type" to also properly categorize what you did. Realizing you forgot something on a previous screen, and having to X out of the one you finally filled out, and having to add some fucking field and then re-enter everything all over again. And let me restate, when someone wanted something, you COULDNT TELL. It had a notification feed, but the feed was literally filled with notifications that somebody created a task for someone else, that they added a start date for someone else, an end date for someone else, added a type, added a description, added hours, added this and that. The widgets created by Jira to solve this problem couldn't even handle the volume of projects and would, for instance, pick a random 99 items to check out of however many you were allowed to see.
We went form spending 3 or 4 hours a week plugging shit into Teamwork and some other app, to spending NEARLY TWO ENTIRE DAYS A WEEK FUCKING WITH JIRA
They eventually asked us to LOG the TIME spent IN JIRA and 2 weeks later they actually completely gave up on Jira. We just completely stopped tracking our work.
They were planning a pivot to Salesforce where they'd do the exact same thing again you just didn't see the VISION
My company does use Jira for arranging tasks into my list and for me to finish them and log time on them, but it works well for me, so maybe they put in the effort to set it up better for me. IDK /shrug
Unfortunately the whole company is moving to Azure thingies and everything in Azure is SHIT it's actually SO DOGSHIT and missing all the features I rely on. If they ever put the Jira stuff in Azure I'll probably quit. Unfortunate cause the people there are nice. Thankfully Jira seems untouched for now. :yikes:
Probably the main downfall was the amount of task switching I had to do. I wasn't part of a specific team, but was instead split across 3 teams due to my technical skill. People would ask me to do little shit and answer little questions all throughout the day at random. Like 5 minutes, 15 minutes, etc. Most people seem to use Jira to log programming work and it's like 4 hours here 2 hours there. Spending 10 minutes clicking around isnt a problem for them
Yeah that sucks.