People will generally be pissed about customer-facing automation. They get over it when they realize they have no choice. People around here already know that those ordering kiosks have given McDonald’s an excuse to understaff their kitchens. But people still go to McDonald’s. Same goes for Walmart self-checkouts. People complained about them, but people still go to Walmart and use them
People will generally be pissed about customer-facing automation. They get over it when they realize they have no choice. People around here already know that those ordering kiosks have given McDonald’s an excuse to understaff their kitchens. But people still go to McDonald’s. Same goes for Walmart self-checkouts. People complained about them, but people still go to Walmart and use them