Returning a $50 item is expected to cost an average of $33, up 59% from 2020, according to Optoro, a returns processor.

  • FlakesBongler [they/them]
    ·
    edit-2
    3 years ago

    This has happened a couple times with me and my partner

    We bought some FiestaWare plates from Kohl's and a couple of them had scratches and chips

    We started the return process and they were like "Yeah, just keep the ones that are okay and we'll give you a full refund"

    I was absolutely flabbergasted because I'm used to getting the third degree about this sort of thing