Honestly don't consider those people part of consoomer groups, it's more that you have a specific group of individuals within the country in which their consumption habits are so ingrained as their identity they see issues in service as personal attacks against them. Everyone else that reacts normally during those situations are just that, normal people. I'm not advocating a people's war against everyone that shops at Kohl's or Sears haha... yet.
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Honestly don't consider those people part of consoomer groups, it's more that you have a specific group of individuals within the country in which their consumption habits are so ingrained as their identity they see issues in service as personal attacks against them. Everyone else that reacts normally during those situations are just that, normal people. I'm not advocating a people's war against everyone that shops at Kohl's or Sears haha... yet.